“Mark and Tiffany Torr, a husband and wife team who owns Black Bull Accounting Firm headquartered in Carlsbad, California. Tiffany was adamantly opposed to hiring Offshore Staff, but Mark persuaded her to at least hear about Entigrity. Today they have an 8 person offshore team.
Entegrity is grateful that Tiffany attributed one of the reasons for her firm’s success to building an offshore team: Key reasons as articulated by her towards the success of building an offshore team are as follows. She says
My Review time came down from 8 hrs/day to 1.5 hrs/day.
Documenting processes for the firm was key in building an offshore team.
We invested heavily in Training all offshore team members.
There were errors and challenges with quality of work, but our focus was always on solutions. Even if we can make errors, As long as staff have been careful and not negligent, and errors are not repetitive, we consider it to be a learning curve.
Interviewing and selecting the right staff as per role and retaining them for the long term.
Our evaluation of communication skills was based on the role.
Here is a link to his video and blog
They truly admire Entigrity’s services and have even given a 5-star review on Google. Feel free to Watch the full video here. Also read our latest blog here.”
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